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Create a profile →- Jordan HaleDirector of Revenue OperationsSummary
Operations leader with 10+ years building revenue systems, hiring pipelines, and cross-functional teams. Known for turning fragmented process into clear operating rhythm that scales.
Skills- Revenue operations
- Salesforce
- Pipeline forecasting
- Team leadership
- Process design
- Stakeholder management
- SQL
- Hiring systems
Work ExperienceDirector of Revenue Operations · Northline Systems2022 — PresentAustin, TX · B2B SaaSOwn end-to-end revenue operations across sales, CS, and marketing. Lead a team of 8 and partner with finance on forecast accuracy and capacity planning.
- Built a unified opportunity model that cut forecast variance from 28% to 9%
- Redesigned handoff between SDR, AE, and CS, reducing ramp time by 3 weeks
- Implemented hiring scorecards and interview kits for every GTM role
- Supported ARR growth from $18M to $41M in 24 months
- Hired and developed 6 operators promoted into lead roles
- Salesforce architecture
- Forecasting
- Org design
- Enablement
Senior Manager, Sales Operations · Brightfield Analytics2019 — 2022Dallas, TX · AnalyticsRan sales process, compensation design, and CRM hygiene for a 45-person sales org during a period of rapid expansion.
- Launched territory design and quota framework for 4 regions
- Created weekly operating reviews used by CRO and board reporting
- Automated stage progression rules and cleaned a 40k-record CRM backlog
- Improved win rate 6 points through stage discipline and coaching loops
- Territory planning
- Comp design
- CRM governance
Operations Analyst · Helio Commerce2016 — 2019Remote · E-commercePartnered with sales leadership on reporting, tooling, and process documentation for a high-velocity inside sales team.
- Built dashboard suite covering pipeline, conversion, and activity health
- Documented playbooks that became the standard for new hire onboarding
- Reporting
- Process documentation
- Excel / SQL
EducationUniversity of Texas at Austin2012 – 2016B.B.A., Management Information SystemsReferencesMorgan EllisChief Revenue Officer, Northline SystemsDirect managerSam OkonkwoVP Sales, Brightfield AnalyticsFormer managerApex
Executive authority in one page.
- Jordan HaleDirector of Revenue OperationsProfessional Summary
Operations leader with 10+ years building revenue systems, hiring pipelines, and cross-functional teams. Known for turning fragmented process into clear operating rhythm that scales.
SkillsRevenue operationsSalesforcePipeline forecastingTeam leadershipProcess designStakeholder managementSQLHiring systemsWork ExperienceDirector of Revenue Operations · Northline Systems2022 — PresentAustin, TX · B2B SaaSOwn end-to-end revenue operations across sales, CS, and marketing. Lead a team of 8 and partner with finance on forecast accuracy and capacity planning.
- Built a unified opportunity model that cut forecast variance from 28% to 9%
- Redesigned handoff between SDR, AE, and CS, reducing ramp time by 3 weeks
- Implemented hiring scorecards and interview kits for every GTM role
- Supported ARR growth from $18M to $41M in 24 months
- Hired and developed 6 operators promoted into lead roles
- Salesforce architecture
- Forecasting
- Org design
- Enablement
Senior Manager, Sales Operations · Brightfield Analytics2019 — 2022Dallas, TX · AnalyticsRan sales process, compensation design, and CRM hygiene for a 45-person sales org during a period of rapid expansion.
- Launched territory design and quota framework for 4 regions
- Created weekly operating reviews used by CRO and board reporting
- Automated stage progression rules and cleaned a 40k-record CRM backlog
- Improved win rate 6 points through stage discipline and coaching loops
- Territory planning
- Comp design
- CRM governance
Operations Analyst · Helio Commerce2016 — 2019Remote · E-commercePartnered with sales leadership on reporting, tooling, and process documentation for a high-velocity inside sales team.
- Built dashboard suite covering pipeline, conversion, and activity health
- Documented playbooks that became the standard for new hire onboarding
- Reporting
- Process documentation
- Excel / SQL
EducationUniversity of Texas at Austin2012 – 2016B.B.A., Management Information SystemsReferencesMorgan EllisChief Revenue Officer, Northline SystemsDirect managerSam OkonkwoVP Sales, Brightfield AnalyticsFormer managerSignal
ATS-ready. Machine clear.
- Jordan HaleDirector of Revenue OperationsSummary
Operations leader with 10+ years building revenue systems, hiring pipelines, and cross-functional teams. Known for turning fragmented process into clear operating rhythm that scales.
Skills- Revenue operations
- Salesforce
- Pipeline forecasting
- Team leadership
- Process design
- Stakeholder management
- SQL
- Hiring systems
Work ExperienceDirector of Revenue Operations · Northline Systems2022 — PresentAustin, TX · B2B SaaSOwn end-to-end revenue operations across sales, CS, and marketing. Lead a team of 8 and partner with finance on forecast accuracy and capacity planning.
- Built a unified opportunity model that cut forecast variance from 28% to 9%
- Redesigned handoff between SDR, AE, and CS, reducing ramp time by 3 weeks
- Implemented hiring scorecards and interview kits for every GTM role
- Supported ARR growth from $18M to $41M in 24 months
- Hired and developed 6 operators promoted into lead roles
- Salesforce architecture
- Forecasting
- Org design
- Enablement
Senior Manager, Sales Operations · Brightfield Analytics2019 — 2022Dallas, TX · AnalyticsRan sales process, compensation design, and CRM hygiene for a 45-person sales org during a period of rapid expansion.
- Launched territory design and quota framework for 4 regions
- Created weekly operating reviews used by CRO and board reporting
- Automated stage progression rules and cleaned a 40k-record CRM backlog
- Improved win rate 6 points through stage discipline and coaching loops
- Territory planning
- Comp design
- CRM governance
Operations Analyst · Helio Commerce2016 — 2019Remote · E-commercePartnered with sales leadership on reporting, tooling, and process documentation for a high-velocity inside sales team.
- Built dashboard suite covering pipeline, conversion, and activity health
- Documented playbooks that became the standard for new hire onboarding
- Reporting
- Process documentation
- Excel / SQL
EducationUniversity of Texas at Austin2012 – 2016B.B.A., Management Information SystemsReferencesMorgan EllisChief Revenue Officer, Northline SystemsDirect managerSam OkonkwoVP Sales, Brightfield AnalyticsFormer managerLedger
Editorial restraint.
- Jordan HaleProfessional Summary
Operations leader with 10+ years building revenue systems, hiring pipelines, and cross-functional teams. Known for turning fragmented process into clear operating rhythm that scales.
Work HistoryDirector of Revenue Operations2022 — PresentNorthline SystemsAustin, TXOwn end-to-end revenue operations across sales, CS, and marketing. Lead a team of 8 and partner with finance on forecast accuracy and capacity planning.
- Built a unified opportunity model that cut forecast variance from 28% to 9%
- Redesigned handoff between SDR, AE, and CS, reducing ramp time by 3 weeks
- Implemented hiring scorecards and interview kits for every GTM role
- Supported ARR growth from $18M to $41M in 24 months
- Hired and developed 6 operators promoted into lead roles
Senior Manager, Sales Operations2019 — 2022Brightfield AnalyticsDallas, TXRan sales process, compensation design, and CRM hygiene for a 45-person sales org during a period of rapid expansion.
- Launched territory design and quota framework for 4 regions
- Created weekly operating reviews used by CRO and board reporting
- Automated stage progression rules and cleaned a 40k-record CRM backlog
- Improved win rate 6 points through stage discipline and coaching loops
EducationB.B.A., Management Information SystemsUniversity of Texas at Austin2012 – 2016Skills- Revenue operations
- Salesforce
- Pipeline forecasting
- Team leadership
- Process design
- Stakeholder management
- SQL
- Hiring systems
ReferencesMorgan EllisChief Revenue Officer, Northline SystemsSam OkonkwoVP Sales, Brightfield AnalyticsVera
Two columns. Soft polish.
- JHEducationB.B.A., Management Information SystemsUniversity of Texas at Austin2012 – 2016Skills
- Revenue operations
- Salesforce
- Pipeline forecasting
- Team leadership
- Process design
- Stakeholder management
- SQL
- Hiring systems
Jordan HaleDirector of Revenue OperationsProfessional SummaryOperations leader with 10+ years building revenue systems, hiring pipelines, and cross-functional teams. Known for turning fragmented process into clear operating rhythm that scales.
Experience2022 — PresentDirector of Revenue Operations, Northline Systems Austin, TXOwn end-to-end revenue operations across sales, CS, and marketing. Lead a team of 8 and partner with finance on forecast accuracy and capacity planning.
- Built a unified opportunity model that cut forecast variance from 28% to 9%
- Redesigned handoff between SDR, AE, and CS, reducing ramp time by 3 weeks
- Implemented hiring scorecards and interview kits for every GTM role
- Supported ARR growth from $18M to $41M in 24 months
- Hired and developed 6 operators promoted into lead roles
2019 — 2022Senior Manager, Sales Operations, Brightfield Analytics Dallas, TXRan sales process, compensation design, and CRM hygiene for a 45-person sales org during a period of rapid expansion.
- Launched territory design and quota framework for 4 regions
- Created weekly operating reviews used by CRO and board reporting
- Automated stage progression rules and cleaned a 40k-record CRM backlog
- Improved win rate 6 points through stage discipline and coaching loops
Frame
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- ~/resume/jordan-hale.dark.md$whoamiJordan Hale// Director of Revenue Operationsloc:Austin, TX// summary
Operations leader with 10+ years building revenue systems, hiring pipelines, and cross-functional teams. Known for turning fragmented process into clear operating rhythm that scales.
// experienceDirector of Revenue Operations @ Northline Systems// 2022 — Present · Austin, TXOwn end-to-end revenue operations across sales, CS, and marketing. Lead a team of 8 and partner with finance on forecast accuracy and capacity planning.
- +Built a unified opportunity model that cut forecast variance from 28% to 9%
- +Redesigned handoff between SDR, AE, and CS, reducing ramp time by 3 weeks
- +Implemented hiring scorecards and interview kits for every GTM role
- +Supported ARR growth from $18M to $41M in 24 months
- +Hired and developed 6 operators promoted into lead roles
// skillsconst skills = ["Revenue operations","Salesforce","Pipeline forecasting","Team leadership","Process design","Stakeholder management","SQL","Hiring systems"];// educationB.B.A., Management Information SystemsUniversity of Texas at Austin// 2012 – 2016// referencesMorgan EllisChief Revenue Officer · Northline SystemsSam OkonkwoVP Sales · Brightfield AnalyticsShell
Terminal clean. Dark and light.
- Jordan HaleDirector of Revenue OperationsSummary
Operations leader with 10+ years building revenue systems, hiring pipelines, and cross-functional teams. Known for turning fragmented process into clear operating rhythm that scales.
Skills- Revenue operations
- Salesforce
- Pipeline forecasting
- Team leadership
- Process design
- Stakeholder management
- SQL
- Hiring systems
Work ExperienceDirector of Revenue Operations · Northline Systems2022 — PresentAustin, TX · B2B SaaSOwn end-to-end revenue operations across sales, CS, and marketing. Lead a team of 8 and partner with finance on forecast accuracy and capacity planning.
- Built a unified opportunity model that cut forecast variance from 28% to 9%
- Redesigned handoff between SDR, AE, and CS, reducing ramp time by 3 weeks
- Implemented hiring scorecards and interview kits for every GTM role
- Supported ARR growth from $18M to $41M in 24 months
- Hired and developed 6 operators promoted into lead roles
- Salesforce architecture
- Forecasting
- Org design
- Enablement
Senior Manager, Sales Operations · Brightfield Analytics2019 — 2022Dallas, TX · AnalyticsRan sales process, compensation design, and CRM hygiene for a 45-person sales org during a period of rapid expansion.
- Launched territory design and quota framework for 4 regions
- Created weekly operating reviews used by CRO and board reporting
- Automated stage progression rules and cleaned a 40k-record CRM backlog
- Improved win rate 6 points through stage discipline and coaching loops
- Territory planning
- Comp design
- CRM governance
Operations Analyst · Helio Commerce2016 — 2019Remote · E-commercePartnered with sales leadership on reporting, tooling, and process documentation for a high-velocity inside sales team.
- Built dashboard suite covering pipeline, conversion, and activity health
- Documented playbooks that became the standard for new hire onboarding
- Reporting
- Process documentation
- Excel / SQL
EducationUniversity of Texas at Austin2012 – 2016B.B.A., Management Information SystemsReferencesMorgan EllisChief Revenue Officer, Northline SystemsDirect managerSam OkonkwoVP Sales, Brightfield AnalyticsFormer managerMeridian
Cobalt authority. Placement-ready.