Jordan Hale
Professional Summary
Operations leader with 10+ years building revenue systems, hiring pipelines, and cross-functional teams. Known for turning fragmented process into clear operating rhythm that scales.
Work History
Director of Revenue Operations
2022 — Present
Northline Systems – Austin, TX
- Built a unified opportunity model that cut forecast variance from 28% to 9%
- Redesigned handoff between SDR, AE, and CS, reducing ramp time by 3 weeks
- Implemented hiring scorecards and interview kits for every GTM role
- Supported ARR growth from $18M to $41M in 24 months
Senior Manager, Sales Operations
2019 — 2022
Brightfield Analytics – Dallas, TX
- Launched territory design and quota framework for 4 regions
- Created weekly operating reviews used by CRO and board reporting
- Automated stage progression rules and cleaned a 40k-record CRM backlog
- Improved win rate 6 points through stage discipline and coaching loops
Skills
- Revenue operations
- Salesforce
- Pipeline forecasting
- Team leadership
- Process design
- Stakeholder management
- SQL
- Hiring systems
Education
B.B.A., Management Information Systems
University of Texas at Austin – 2012 – 2016
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Jordan Hale
Work History Continued
Operations Analyst
2016 — 2019
Helio Commerce – Remote
- Built dashboard suite covering pipeline, conversion, and activity health
- Documented playbooks that became the standard for new hire onboarding
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2 pages · US Letter 8.5 × 11
Archive
Resume + cover · PDF