Operations leader with 10+ years building revenue systems, hiring pipelines, and cross-functional teams. Known for turning fragmented process into clear operating rhythm that scales.
Own end-to-end revenue operations across sales, CS, and marketing. Lead a team of 8 and partner with finance on forecast accuracy and capacity planning.
- +Built a unified opportunity model that cut forecast variance from 28% to 9%
- +Redesigned handoff between SDR, AE, and CS, reducing ramp time by 3 weeks
- +Implemented hiring scorecards and interview kits for every GTM role
- +Supported ARR growth from $18M to $41M in 24 months
- +Hired and developed 6 operators promoted into lead roles
Ran sales process, compensation design, and CRM hygiene for a 45-person sales org during a period of rapid expansion.
- +Launched territory design and quota framework for 4 regions
- +Created weekly operating reviews used by CRO and board reporting
- +Automated stage progression rules and cleaned a 40k-record CRM backlog
- +Improved win rate 6 points through stage discipline and coaching loops
Partnered with sales leadership on reporting, tooling, and process documentation for a high-velocity inside sales team.
- +Built dashboard suite covering pipeline, conversion, and activity health
- +Documented playbooks that became the standard for new hire onboarding
Operations leader with 10+ years building revenue systems, hiring pipelines, and cross-functional teams. Known for turning fragmented process into clear operating rhythm that scales.
Own end-to-end revenue operations across sales, CS, and marketing. Lead a team of 8 and partner with finance on forecast accuracy and capacity planning.
- +Built a unified opportunity model that cut forecast variance from 28% to 9%
- +Redesigned handoff between SDR, AE, and CS, reducing ramp time by 3 weeks
- +Implemented hiring scorecards and interview kits for every GTM role
- +Supported ARR growth from $18M to $41M in 24 months
- +Hired and developed 6 operators promoted into lead roles
Ran sales process, compensation design, and CRM hygiene for a 45-person sales org during a period of rapid expansion.
- +Launched territory design and quota framework for 4 regions
- +Created weekly operating reviews used by CRO and board reporting
- +Automated stage progression rules and cleaned a 40k-record CRM backlog
- +Improved win rate 6 points through stage discipline and coaching loops
Partnered with sales leadership on reporting, tooling, and process documentation for a high-velocity inside sales team.
- +Built dashboard suite covering pipeline, conversion, and activity health
- +Documented playbooks that became the standard for new hire onboarding
3 pages · dark · US Letter 8.5 × 11
Shell
Resume + cover + guide · PDF